Our Story
Pioneering the Experience Industry in the MENATI region.
Our journey began in January 2020 with a singular vision: to revolutionize the experience industry.
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From day one, our unwavering mission has been to bridge the gap between brands, employees, and clients, creating meaningful connections that drive business success and loyalty.
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With two decades of in-house experience serving renowned global luxury brands across the UK, USA, Europe, and the Middle East, our team has consistently crafted, executed, and implemented intricate retail, clienteling, and employee strategies. These strategies have consistently delivered tangible business results, reinforcing our commitment to excellence.
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We're more than just a team; we're a tribe of professionals deeply skilled in the realms of employee, brand, and customer experience. Each member of our tribe brings a Unique Selling Proposition to your business, ensuring that you receive exceptional service with a personal touch.
Our ethos is simple yet profound: "We all deserve excellent quality service, a personal touch, and the sense of being part of an extended family." Join us on a journey where experience is everything.
Our Values
We encourage every person in our tribe to be bold and expressive; to embrace individuality and practice the art of honesty.
Passion
Connectivity
Integrity
We value integrity and the belief that by nourishing our people and our clients and by standing by our values, we can create positive change.
Our Founder
Meet Ben Safra
The Maestro of Luxury Experiences and the visionary founder of Sensate. With an illustrious career that spans over two decades in the international luxury retail and hospitality sectors, Ben is the epitome of sophistication and expertise. He has been the strategic genius behind customer and employee engagement initiatives for iconic brands like Louis Vuitton, Burberry, Selfridges, Tiffany & Co, and Hugo Boss. Ben is more than just an executive coach, he's a leadership alchemist who has transformed high-potential individuals into industry leaders. His expertise extends beyond the conventional, encompassing Service Excellence, Customer and Employee Experience Psychology, and Cross-Cultural Leadership. When you partner with Sensate, you're not merely hiring an agency; you're aligning your brand with Ben's unparalleled mastery in creating experiences that are nothing short of extraordinary.